Shipping & Delivery

Q. Am I eligible for free shipping?

Currently, we offer FREE shipping to the continental United States (the lower 48 states), which excludes Hawaii, Alaska, Puerto Rico and Canada. We appreciate your patience as we are actively working to improve our shipping rates to those locations. 

Q. Can you ship to Hawaii, Alaska, Puerto Rico, or Canada?

Yes, we can ship to Hawaii, Alaska, Puerto Rico and Canada. Please note that we are unable to offer free shipping to Hawaii, Alaska and Canada at the moment. To save you time and money, we request that you email us for a custom shipping quote. Please contact customerservice@epicgardening.com with the following information:

  1. Full name
  2. Full address
  3. Model(s), amount(s), and color(s) of the products you want

We'll work up a custom quote and get you an invoice ASAP.

Q. When will my order be shipped?

Like many other small businesses, we have been directly impacted by the global supply chain issues. We appreciate your patience as we try to improve shipping times.

Currently, our estimated ship time for Birdies Raised Beds and Epic Seed Cell Trays is 1-2 weeks. The delivery time for other products may vary from a few days to a few weeks.

To get live updates on the shipping status of your order, be sure to sign up for SMS message notifications at checkout.

Q. Can I sign up for shipping updates via SMS?

To get live updates on the shipping status of your order, be sure to include your phone number at checkout. This will sign up for text message (SMS) notifications. You will received SMS updates to confirm your order, when your order is shipped, and when your order is out for delivery.