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Limited Lifetime Warranty

Built to outlast the garden

Every Epic bed is backed by a limited lifetime warranty, for as long as you own it.

Lifetime coverage

For the life of your ownership

First 5 years free

Repair or replace, no charge

Easy claims

Just a photo and your receipt

Coverage that goes the distance

Years 1–5 100% free repair or replacement
Years 6–10 Half off a full replacement
Years 11–15 40% off a full replacement
Year 16 onward 25% off a full replacement

What's protected

Panels, brackets, connectors
Cracking or splitting
Coating and finish defects
Included hardware

Full terms, including normal wear and care guidelines, are in the complete warranty policy.

Frequently asked questions

How long does my bed stay covered?

Your Epic bed is covered for as long as you own it. The first 5 years are fully covered at no cost, and coverage continues at a reduced rate after that for the life of your ownership.

How do I file a claim?

Send us a photo of the issue along with your proof of purchase, and our team will take it from there.

What if my model is discontinued?

We'll replace it with a bed of comparable size and build, at our discretion, so you're never left without coverage.

Questions about your coverage?

We're happy to help.